Privacy Policy

Welcome to the PEARLIES app. This Privacy Policy outlines how we respect and protect your personal data when you interact with our app and services. We are committed to safeguarding your privacy and ensuring the proper management and processing of your personal data, especially in relation to health-related data collected as part of our research.

  1. Data Collection and Usage
    The PEARLIES app collects both personally identifiable and non-personally identifiable data to improve the services we provide, as well as for research purposes.

    Non-Personal Data: We may collect certain non-personally identifiable data such as your device’s IP address, device type, the pages or features you view, and other interaction details. This data is used to enhance your experience and to improve the app. We do not associate this data with your personal identity.

    Personal Data: If you choose to provide personally identifiable information, such as when you register an account, send an inquiry, or access certain services within the app, we may collect your name, email, phone number, or other relevant personal details necessary for service provision. We may also collect health-related data for the purpose of conducting health-related human subject research, such as participant responses to health-related questions, quiz results, and dental checkup information.
  2. Use of Personal Data
    We use your personal data for the following purposes:
    • To provide, operate, and improve the PEARLIES app and its services.
    • To conduct health research aimed at empowering parents to prevent early childhood caries.
    • To communicate with you about updates, promotions, and relevant notifications related to the app.
    • To comply with legal obligations or respond to legal requests.
  3. Sharing of Personal Data
    We respect your privacy and will not share your personal data with third parties, except as necessary for the proper functioning of services, or as required by law. We may share your data with:
    • Internal teams to provide services within the PEARLIES app.
    • Third-party service providers who may require access to certain data for specific functions (such as payment processing or analytics). These service providers are bound by confidentiality agreements and are not permitted to use your data for purposes other than providing their services to us.
    • Public organizations or authorities if required by law or a court order.
    We will not use or disclose your personal health data for any marketing or advertising purposes, and we will not share your data with third parties for any purposes unrelated to health research or the app's functionality.
  4. Consent for Health-Related Research
    By using the PEARLIES app, you consent to the collection of health-related data as part of our research study. The app is part of a research project conducted by the National University of Singapore, and your participation is voluntary.

    You can withdraw from the study at any time by contacting us directly. If you are a parent or guardian of a minor, consent will be required from you on behalf of the child.
  5. Retention of Personal Data
    We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If the data is no longer needed, it will be securely deleted.
  6. Security of Personal Data
    We take the security of your personal data seriously and implement appropriate physical, electronic, and managerial procedures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure.
  7. Third-Party Links
    The PEARLIES app may contain links to other websites operated by third parties. These third-party websites may have privacy practices that differ from ours. We are not responsible for the content or privacy practices of these external sites.
  8. Your Rights
    As a user, you have the right to:
    • Access and update your personal information at any time.
    • Request the deletion of your personal data, subject to any legal obligations.
    • Opt-out of marketing communications at any time.
    To exercise your rights or if you have any concerns about your personal data, please contact us at dengx@nus.edu.sg.
  9. Updates to the Privacy Policy
    We may update this Privacy Policy from time to time. The most recent version will always be posted in the app, with the effective date updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.
  10. Contact Us
    If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us:
    Email: dengx@nus.edu.sg
    Phone: +65 67724990

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